We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is good, there are threads sticking out, but it's fixable. In addition, although I ordered a bag without pins, the store put a few as a gift, for which special thanks
A dumbfounded bag.
All great only a brooch wine without holding but all great thank you is the 2nd bag I buy thank you☺️
The goods of the goods of the goods in Ukraine are good for the assigned thermal. With a bag, badges are cool. The bag to finish the big, the three to wash the thread, ale it is not even more so, so the bag is thin
i loove it ❤️
Really nice but the strap easily ripped
The plushie was kinda damaged, and It didn’t come with a key chain to hook the plushie onto the bag but I have some so it’s fine, also something I found funny, I got given a random captain America badge
Very like, super cute
I think it was smaller than what I thought, but it looks great, all the things are in order and looks nice, I am just not a huge fan of the black fabric they used, but overall it looks awesome!!!
Seriously soo cute just like the picture too!
Thread stick out (many), very long delivery
its good for caring my iPad, but there isn't a lot of space and also theres no support for heavy stuff. so i'm quite limited, overall absolutely fine, but maybe i would've bought a different bag.
A good bag, roomy (a folder for documents A4 is placed), inside the material rustles, the rivet is good, the lock on the pocket is also, I will have a weak also went in the kit badges on the pin, came very fast days for 10-12 in the city Barnaul. Everything is super!
He arrived very quickly to Guadalajara in about 2 weeks, the pins are very nice and the key chain too, although I thought the rope would be longer. Maybe I'm satisfied with the order.
perfect! fits my ipad, wallet and headphones or a small book. only note i would make is i’m not sure how well the strap will hold together long term, it’s a bit thin. came earlier than expected. pins that came with it are nice too
Excellent bag with a toy and a keychain. The daughter is very pleased. Thank you store!
Lots of thread but nothing
Unfortunately, the order was processed for a long time and drove longer than usual (almost a month), but in general the bag is satisfied
The bag is very thin, in general a good bag
Bag pts cool!!
Liked the product, but the material is a little thin and came with some lines out. Delivery was very fast.
Incredible purchase, accommodate even the largest textbooks, just the best