We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Comfortable, small, but roomy. An umbrella, an oversized sweatshirt and a large wallet entered the bag! I love it very much when a lot of pockets are both outside and inside for all sorts of trifles. But there are also some shortcomings. The fabric of the bag and the lining are loudly rustling and sewn with flaws. Although, what I expected to get for such a price. Delivery is instant, which is also a plus.
Exactly what I asked for.
I love it, it's very comfortable to wear, with plenty of pockets both on the outside and on the inside, it doesn't add up much but you can get a lot of stuff in. I totally recommend it.
Good bag. The size is suitable, not very large, but roomy. There are a lot of pockets inside. Very convenient.
Came for two weeks, corresponds to the description
The bag really liked, compact, but at the same time roomy, many pockets. Came quickly.
Bag, as in the description. I ordered my mother. She liked it. Comfortable, beautiful. Came quickly, definitely did not count, like a week for 2-2,5 before Krasnodar.
Read reviews and thought that it should be good, but it's just gorgeous, both in size and volume
Заказала 11.11 came 20.12 IN Тюменскую area. After order захотела other color, написала store, отреогировал quickly promised change color. Color changed, came as requested all super, there is no smell, stitched smoothly. I advise both the goods and the seller
Awesome bag! Stylish and comfortable. Easy!
Cool bag. Roomy, functional. Suitable for trips for a couple of days. Liked Shipping fast
I love it, according to description. Everything OK
I recommend the store good item in good time