We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super, store and recommend
* * * *. Excellent transaction * * * * Fast Shipping * * * Thank you. * * * * *)
Very satisfied, excellent sandals, very comfortable on the leg and look decent.
Superb, does not seem very solid but for the price you must not complain _
Corresponds to the description, in principle all the rules, but the strap on the rise, very short. Although I sleep five stars.
Shoe well, the 38 corresponds well a 38 but at the level to close it I find that c edt just, a little small
Everything is fine! Thank you!!!
Everything is fine!
On the Russian 41 size take 43 came up perfectly
Sandals light and comfortable while running!
Everything perfect just as I saw it are comfortable
Chic sandals! Just super! Weightless, comfortable. I advise everyone! Fast shipping. Thank you store!
Correct shipping. Right size. Thank you
Thank you. Good ones. Soft.
very light and soft. will be perfect for thissummer
Very nice to wear, arrival with 2 weeks in advance... I trusted the measuring table and nickelDid not contact the store
Molt comodes do not pesen gens. A 43 is com un 42. L 'ampliada s' Adapta amb velcro
They are very comfortable, they weigh nothing and the very nice color as in the photo. Let's see what they last for me.
Sandals are good. The size corresponds to the grid of the store. Delivered exactly on the day that was the estimated delivery date in the product card. Thank you.
Sandals are good, light. In Russian 35 size ordered 23,5, perfectly fit. My leg is narrow, a little loose, but not critical. There is a smell, but I think it will fade over time. I will wear it, I recommend.