We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pretty bossopachki, liked externally and to the touch. Very light. The only one on a wide (full) leg. I wear 36, but these ones are great for me, they hang out in the front and in the shoe. Reordered a smaller size, and these gave a friend
Thank you, sandals are wonderful, light, soft, comfortable. Special thanks for the integration of orders, very convenient. I recommend the store!!!.
Beautiful sandal. But the design this sandal makes small on the heel, because the size 38 was small in me, seemed to be size 36.
Very comfortable sat down. At 37R I always take such shoes 38R. Malomerit a little
Довольно легкие,как раз на лето.Спасибо продавцу., получила в срок.
Very beautiful and light .. Super
Fabric is sort of plastic not actual fabric otherwise meets description
Excellent summer sandals. The size corresponds to the table. I wear 39 size and ordered also 39. It's all right. This model is recommended to those who have a wide leg and a high rise. Sending the goods was fast. Belarus arrived in 20 days. I recommend this product and the store. Thanks to seller and good trade.
On a broad leg
Very beautiful and elegant and its price is suitable
Thank you very much for the goods. Came safe. But they turned out to be very large for me. I gave it to my neighbor for her.
Looks like in the photo, I have 41 approached well. But when walking, I do not like Efek as in slippers heel soft probably therefore.
Thank you, good, but you can not lose your fingers and were not wide. and so very beautiful