We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good bag, but it has an unbearable smell. For a week I have been holding it on the balcony because it was serious.
The parcel received thanks for the fast delivery
Of course not leather, strong smell, put on the loggia, I will add the feedback later, beautiful, comfortable, roomy, corresponding to the photo
bag is very beautiful in very good packaging۔came little bit late but before birthday of my sister it was with her she is very happy thank you store۔
Perfect, exceeded my expectations, super well packed, who had given everything I bought here delivered what I promised like that. And still arrived before the deadline
I recommend it. Chic bag, soft, comfortable, no smell, the color is very beautiful. Very satisfied.
Beautiful I loved the bag .... arrived well before the deadline ..... congratulations to the store Thank you
Simply excellent !!!!!
The bag is compact but roomy. The smell, of course, is creepy. I hope it will disappear faster in the cold. Took it out into the street.
I liked everything in the bag, except for the smell. I bought the same bag before, only a different color, there was no such nasty smell, and this .. I hope it will wean. It is small, but very pleasant. It was packed perfectly, no creases.
good value for money, well made and the bag is very roomy. However, there's a really strong smell so if you are sensitive to smell air it out in another room for a few days because the smell is so strong that it fills the room for a good few days. hoping this will be a durable bag that will last for a few years as well.
Very pretty. Excellently packaged.
Bag dazzling, simple classics
The bag arrived in 20 days and it has been more than 1 month since I have been with it, it has not spoiled or stained (because it is leather), I loved it for the value is certainly one of the best purchases I 've ever made It fits a lot in the bag and and it is very resistant, I use it every day❤️❤️❤️❤️
The purse met all expectations. Came with a delay, but not critical!!! Packed was so reliable, it amazed and delighted. Thank you store, Happy New Year!!!
jolie cadeau ma femme a beaucoup aimé
It's beautiful it's pkus beautiful that the picture
The packing is excellent, it exceeds my expectations. Good material
Very nice product, such as the description of the store.
Really good bag. Clean and neat seams. No smell. My wife will be happy for this gift
Beautiful, lived up to expectations.
Very beautiful bag. Thin to the touch. Looks stylish. The color is a little darker than the photo. I recommend it.
Soft skin, looks very stylish