We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag and perfect❤️Thank you
The truth is, it's beautiful, just like the pictures, I love the touch it has.
The product corresponds to the description. Leatherette. Soft comfortable bag.
The bag is cool.
Received in time that was told, loved. Came well packed, material looks very good. Super recommend ....
Very nice finishes and material. Smaller than on the product image
Like in the picture, good stuff.
I saw him bigger but he's very good. Thank you
Super fast shipping. Light smell but went away quickly. Great little purse.
Beautiful bag! I recommend. This brand never disappoints me. Congratulations!
The store did not put the strap. Otherwise, everything is fine.
Nice bag. I did not talk to the store. Delivery in 3 weeks. There is a small smell, but does not vanish. Let's see how it will behave during the year.
Great material, grade! Beautiful
median size but as image. very stylist and sophisticated.
Beautiful but thought that was bigger .....
Super lovely soft bag
A little small
Pretty handbag well packaged fast delivery, a little small than expected but c Good, I recommend the store and thank you for the gift
This was just as pictured and received on the date specified. It's a well made and great handbag to add to my collection.
She is beautiful, material looks good, soft. Just thought that was bigger. In video looks bigger but specifications, are accurate. Arrived a little early.
Perfect thank you