We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great backpack. Perfect packaging. Thanks to the store. I ordered a handbag.
Wonderful everything I expected thank you
Bomb, class, recommend
Norms for this money. They smell a little, but I think it will disappear.
Exelente backpack my wife is in love with the final product my congratulations to the store!!!!!
Very soft material, the color is nice, there are pockets inside, two of them are zippered. The only moment: the webbing is only covered with leatherette on top, and on the other side there is a dense rag tape. The sensations are ambiguous, but I have not yet understood whether this is good or bad, and how it will affect wear resistance. Came to St. Petersburg in less than a month.
Everything is fine. My daughter. Delivered by shvidko.
This, of course, is not skin. And I didn't count for that kind of money. Neatly sewn backpack, with a bunch of pockets, the color is nice, the handles are sewn. I haven't tried it yet, but I hope it will be normal.
Beautiful bag I had already bought other times and I loved it and delivery it quickly.
Super backpack! Really, it was a long time coming! Thank you
Great Thank you for the order backpack
Great backpack, roomy. I order not the first time. The store Thank you very much.
I really like it!
Very beautiful bag, thank you store
Wonderful, I thought it was small, but the size is suitable, very well packed I loved, thank you store.
The backpack is good, but with a marriage, not stitched at the end of the large Castle, I had to finish it by hand. And so satisfied with the purchase and the color is good.
I was so stinky. The first of the buoys on the abrits. They are normal, sewing as a matter. There is not a small smell, it is important to bring
I liked the backpack, a lot of pockets. Delivered quickly, in 14 days.
Duge Shvidka shipping
The backpack is cool, many pockets, roomy. But it went to the lower Novgorod for a long time, more than a month. As a gift was a rubber band for hair, a little bit but very nice
Wonderful backpack! I had already bought one and I thought it was perfect. Can buy that will not regret, it is a very soft leather.