We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great thing, good store, fast delivery, good packaging, seller responsive and sociable!! Great thing, good seller, fast delivery, good packing, seller responsive and communicative!!!
Very cool pants, now will be my favorite) on the height of 167 were to the ankles and I still bent on the elastic band
Pants are very cool. Size S for 160 cm tall and 44 weight is perfect. Very fast delivery for Polish, because only 10 days. Recommend
Came for 9 days in Maikop (Republic of Adygea). I was afraid that I would not fit, but they came up smartly in size, took M. I will still order only in a different color, thank you very much to the store!
Very cool pants! We arrived quickly, but the only thing-the hotel this thing is a clasp. The zipper is all right. On my height are long. I took S for height 158, hips 94 and waist ~ 74. I did not communicate with the store. Took for 845 rubles.
Very pretty even though they get pretty wrinkled but it's worth it, I have a 36 European and the chain can be removed
The order came on the 13th day in Tomsk, the track was tracked, sat on the daughter as they wanted, in the padarok the producer put a red thread. The order is satisfied, go in size, I will order more!)
Overall, good. The fabric is good, better than was waiting, came with the grip disjointed, but nothing is not resolved, thanks *
Another store ordered s black, but the same and the size was straight mine, and this one is bigger. These calves are freer. The color is slightly darker.
I like it very much, it's nice, the only problem is that it's a little tight on the legs but everything else is fine❤️ Arrived on the estimated date.