We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the bag. Came very quickly, about three weeks before St. Petersburg. inside the lining of the material is good, dense. The bag did not crumple. Outside soft
I liked the bag! Sent quickly and came very quickly, in 10 days to Kazan. The color is pleasant warm beige (in my photo is not completely transmitted). Stitched neatly, tight leatherette, no smell, on the back was a small room after shipment, but it's not critical at all
I ordered 30.11, I received 19.12. The bag is good, large, came without an air bag, but nevertheless came without any creases and other traces of sloppy transportation. There is a slight smell, but it will fade. Color as in the picture, the bag came along with the strap, everything is right. Also put a gift :) I like everything very much, the bag is roomy, the A4 format is placed without problems. Threads do not stick out anywhere, Lightning works well. I recommend the store and the product. Thank you very much! :)
The bag is just fire, at 11.11 discounts came out less than 900 rubles, should be sold twice as expensive, large and cool, take it, you will not regret it. Externally very similar to the skin, the material is pleasant and soft.
All right, thanks for the podrochek.
The bag arrived quickly... i like it so much
beautiful bag the same as in the picture
good vendor, good product
Seems rubber... and so good
A good bag for your money, roomy. Delivery is long: 45 days, of which 30 days she "walked on China"...