We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Szuper jó and táska, leírásnak megfelel
Just like the pictures and their description, it is very nice and the size neither big nor small, the only thing that the strips are plastic, with very good anti-theft system as it opens up I'm happy with my purchase. Thanks to the store.
A wonderful backpack-bag, perfectly packed, small gifts inside, many thanks to the store!
Thank you for nice article, exactly as in the description. Thanks for the gift. But the shipping time it was necessary to extend, if we can not count on the terms of the posts. The rest is perfect. Good communication with the store.
Perfect. As in the picture. Get lots of compliments on the bag. Comfortable. A little small
nice bag didnt got the bear key changed
Better than expected and above bring three gift keychains
Really lights equal
Just like in the pictures. Very vivid colors. It comes with the two pendants. Well sized for daily use many things come in. Very well wrapped in four layers a cloth bag, one bubble bag and two more wrappers. Very happy. Straps grips look a little weak to see how they hold out
I love it! It's bigger than I thought, good material and good finish
Everything is fine, the arrival, satisfied very Description was מדוייק very, answered on all הציפיה.
Beautiful backpack as in the photo. I recommend
Рюкзачок супер... Вже тиждень ношу.... І місця вистачає. Правда формат А4 не влізає, для документів місця для мало!
Fast delivery I recommend the store
Lovely backpack, I was surprised, super fast shipping and highly recommended store, thank you very much
Заказала рюкзаки25.06.21г, пришел на почту 04.07.21. По качеству материала пока нареканий нет, прошит рюкзак хорошо, нитки не торчат. Лямки не треснутые. Рюкзак легкий. Посмотрим как будет в носке и сколько продержится. После еще дополню отзыв.
Excellent, as I expected, and has arrived before expected time
Beautiful, conveinent and arrived in no time.
really nice backpack, the colour, the material.