We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
too cute.color is same as the picture.
good item! sending and orders speedily!
Просто замечательный рюкзачек, пришёл очень быстро, не помят, не испорчен. Качество отличное. Всем довольна, все супер!
Backpack cool! Just came to Moscow in a couple of weeks. And this is in the period of "Black Fridays"))) there is a smell that will probably fade when you wear it. Packed perfectly, inside a bag with air to maintain the volume. Without creases and sticking threads. Inside was a gift-mini-pen)) The purchase is very satisfied. With the store did not communicate
Fast delivery and beautiful bag. Thank you! BTW I don't think it's a bag for woman only as it's said in description . I'm not and I like it so much, people around me too
very cute and compactful I love it. the materials are really good and it arrived very fast to Poland, thank you ❤
Очень красивый рюкзак! Не разочаровал, всё в точности как на фото! Пришёл быстро, упакован хорошо. Можно носить и как рюкзак, и как сумку через плечо.
Le sac est arrivé en excellent état, très bien emballé. Il est exactement comme je l'imaginais. La matière à l'air solide. Je l'ai reçu avec 10 jours d'avance.
The bag is beautiful! Looks just as advertised! Seller is very friendly and the order recieved very quickly! Highly recommend!
The bag came quickly, about two weeks to the Krasnoyarsk territory. Packed in a package, inside was a package with air. But still deformed on delivery. Sewn neatly mink threads are not present, the entire working part is equipped. No foreign smell. To the touch is soft, on reading. I'm happy with the purchase.
very beautifully made, is a litte stiff and has a smell. but I tolerate both. Size exactly as seen on the picture
Just perfect! The bag is as in the picture, it does not smell and it looks almost like real leather. To see how he holds in time
I like, inside one pocket, as well as two outside, a small backpack
Thank you. Came quickly, all as described. With a small nice gift in the form of gum
Это просто супер. Спасибо огромное.
Size-about A4, but the laptop of this size comes in with difficulty due to the fastener. A little there is a smell-not critical, will fade. Lock worker, magnets keep well. It came in 10 days, packed in a dust.
Excellent backpack, nice material, soft leather. All buttons and locks work.
As in the photo and even better
Very cute!! thank you!