We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good purse, I recommend
I liked everything .. the goods are good
Good purse, I recommend
Beautiful, good material
Second time I order. The castle breaks under the Manets.
very beautiful .
Very good. Complies with the description. Satisfied with my purchase. I recommend this product.
Nice
Purse as in the photo. Came in 13 days
The purse is excellent, the delivery is just over a month. Seller recommend
Like described.
I came quickly. I liked it very much. I took it for a gift. Also put a gift. Nice.
Like in the picture. Let us see what happens when wear it, initially looks at its five
хороший кошелечек
Beautiful wallet, I like too much Thank you the store I recommend No communication have the seller but Everything is finished, I'm happy with my order
Fast shipping to Israel
The wallet came in about a month. I liked it very much, neat, beautiful. I'm happy!
The purse is excellent, I order the second time. Seller recommend.
Excellent, very convenient, everything is placed.
The purse is large, roomy. Sutures are all even. Sent fast. Seller recommend.
The purse is good, not smelly))) came on time, without delays))) I'm happy
very good.
Es ist wirklich sehr schön habe schon das 2 mal bestellt
Very nice wallet
Nice purse. Very quickly came, the store sent it almost instantly. Thank you very much.