We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pretty heavy backpack. Looks just like in the photo. Everything is perfectly stitched, the threads do not stick out anywhere. There is a smell, but I think it will quickly fade.
Excellent backpack, delivery 5 days. Let us see what happens when wear it. While everyone is happy
The backpack was delivered quickly, it looks wonderful, it matches. Recommend!
Description corresponds! Backpack Chic! Thank you very much, I received the order in Russia for three days! In the backpack there was a gift from the store! I recommend it to everyone!!!
Very good backpack, everyone loved how it looks. Little bit of course... delivery fast, brought a courier!!! Stylish.
Light beige. Do not confuse with white.
Хорошее качество рюкзака. Продавец положил подарок - резиночка для волос. Пришёл очень быстро.
Сумка просто супер, очень качественная, хорошо смотрится, быстрая доставка
Backpack fast (and free delivery) ordered August 23, he already came. However, for obtaining it was necessary not to go to the Pyaterochka under the house, but to go specifically to the center, although the choice of the delivery place when ordering was ordering was The backpack is small (for comparison with a regular notebook), as I wanted, I.E. A4 format there is definitely not useful. Inside there are two symbolic pockets, one with a zipper, another without. But there is a small pocket behind, on the back, and two more in front, small and vertical, on hidden zippers. And of course two open pockets on the sides. Came with strong, already filled straps, very convenient, you can not suffer and not put them yourself. Inside I found a long additional belt over my shoulder, under it on the backpack, too, there are fasteners. Everything looks reliable and beautiful, as in the photo.
Рюкзак просто отличный! Именно то, что я хотела! Качество хорошее, шов тоже, ниток нигде не торчит! Спасибо продавцу!
Cute, came quickly.
Okay, but it's synthetic skin, small zipper bags don't fit a wallet just the keys and a purse but I don't care because I already put it in the Big Zipper plus the backpack didn't want it too big that I wish it was genuine skin.
Fire, as in the photo
Excellent small backpack, while very roomy
I liked the backpack. Well stitched. As a gift, the store put a hair band
Backpack Super! Would be leather belts would be delicious. And so for their money worthy. Sewn well
I liked the backpack) soft, looks decent. Not too big, but at the same time roomy. The parcel came very quickly to the store Pyaterochka)
Came on time as in the picture.