We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is as described. the delivery of the parcel is very long. the store sent the parcel one month after the payment.
Nice handbag, but I expected it to be a little bigger size. Only for wallet and phone.
The bag arrived quickly, cool. Small, what I wanted.
The handbag is not big for the summer just a thrill. Description corresponds.
The handbag is neat, a nice beige color, comfortable three compartments (two on the buttons), two straps (short and long). It did not deform when packed well. Thank you.
The purse came to Ryazan a whole month earlier. Matches the declared dimensions, but tapers to the top, as you can see in the photo.
The product is perfectly identical to the description recommended by thank you
The handbag is good. Looks like the picture. Recommend 100%
Wonderful handbag, smell like leather, sewn neatly, the color is beautiful Marsala.
excellent store Item as expected, exactly as specified Fast shipping and excellent packaging.
all ok no problem with the product
'The bag is fire, my sister and I really liked it.
Normal, notebook A5 does not get wet
The handbag is not big, but roomy, I like it very much.
Beautiful bag, loved it, came fast
The bag is great! Fully as described. Came unwrinkled, thanks to an inflated pouch inside the bag. Everything is super packed, the hardware is normal, all locks are working. The bag keeps its shape, but it feels nice, soft! In General, I advise you to buy! About the delivery, of course, they were a little upset, the bag should have arrived before November 23, in fact it came to the checkpoint on December 5, but did not take off the star, since it is not the store's fault either. The seller sent everything on time.
Came as described in the advert, very good product, finally a store that fulfills what it advertises
Small but very beautiful bag! Packed very well! Thank you very much!!! Only here is the delivery, long, but it was worth it to rejoice!
The bag is beautiful. Really looks like soft skin. But the store did not send the goods for 2 weeks! Said they were sewing a bag. And then a bag with threads came. If you drag, then the thread stretches. I'm afraid that it will dissolve… I will think something.
Everything is great .... even our mail did not spoil the impression .....
She's smaller than I expected. My wallet won't go there
Fast delivery, good packing, inside inflated bag. Bag with lining. I definitely recommend for purchase. The store Thank you.
Excellent not a big handbag, soft, one compartment. Packed carefully, locks work. Waited a month to Nizhny Novgorod.
More than a month before Murmansk, not a big one, one department, but I squeezed there a container 7in10 with food to work, a passport, 2 bodies, a business card, lipstick, cigarettes, everything is very dense, but closed. I'm Satisfied
The bag is good! But I ordered two. Brown did not arrive, was not in the package, but I paid for it.