We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
спасибо большое за помощь в выборе размера все подошло супер и за милый подарок тоже спасибо
Beautiful but smaller than size if you are XL you have to order xxxl
The dress is gorgeous. The size was advised with the store. Answers quickly, to R. 50 advised 4XL-village perfectly. The length of 163 closes the calf. To the seller Thank you very much.
продавец хороший, рекомендую. всё быстро, чётко, ещё и расчёску в подарок положил
I liked the dress. It came quickly. The size approached. Color matches. The hem is only twisted, most likely calculated for individual length. It's recommended.
Très belle robe aucun défaut je recommande ce vendeur livraison rapide par contre taille xxxxl c'est bon pour personne faisant du 46 mais autrement vraiment belle et bel effet
Tate Super my size 44 (170 bust 98 waist 84 weight 76) took 4XL thanks for the fast reach
Buy the biggest size and I'm perfect. I'm coming very fast. Very nice
Thank you all team for your coherent and professional work. The dress lay on the figure perfectly, the size is exactly calculated. very satisfied with the purchase. Thank you
Dress very cool pack dotarła before planowanym date, no smell size M can be little big for EU S, height 160
Compliant and fast thank you
Dress is pretty consistent description size 2XL fit for size 42 88cm waist, 106 CZ bust, recommend
Chic dress all well sewn gift comb
nice dress & thanks for this little gift inside the parcel