We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm fast but a little off on one side
Super comandas and very pretty the very attentive store quickly looked after the delivery quickly. Recommended
Very light. comfortable Wedge. top fabric under the lock. take on size larger
The goods did not reach because of the logistics error, the store returned the money.
Arrived before d-day very well
Thank you very much friend. Good bless you. I appreciate.
По размеру подошли на длину стопы 22.5 см, запах есть, надеюсь выветрится.
As described and better than expected. Take US8 and order size 40 and they are a good fit. Fabric is soft. Wish I'd bought the black as well.
Very good I took my size and came up perfectly, it came in 2 weeks
Very comfortable, light shoes, took a larger size, came up perfectly. I advise the store and the goods. Shipping fast.
Shoes are very nice and exastive but it smells terrible
With the size guessed, the wife is happy
Insole length 24,5cm shoe bought in size 40 fit
They're very nice, but I advise asking for the number used, I use a 37, and by the measurements I got a 38, but I got a little big. Fast shipping.
It's good women's lace-up moccasins, casual, airy, mesh flat shoes, Ladies summer sneakers in 2021.
Slippers are very good! .
Very comfortable, use 40 and pedi 40 and m goes perfect
Very fast delivery. Ordered 37 size by table, in the end you can safely take a smaller size. In addition with the insole and on a simple sock is normal., does not press. The sole is smooth, it is possible to slide. Very light.