We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excelente inversión, lo recomiendo, y las medidas muy exacta
Light, comfortable thanks
Super recomendo a compra. Exatamente igual a descrição, muito leve e confortável.
these are the best !!!!
размер 39 на 38 годится как раз.удобные не на очень широкую ногу.брала для работу в больнице.можно носить со шлейкой на пятке можно без неё. шлейка мягкая,растягивающаяся.это хорошо.спасибо продавцу в Литву пришло за 1 неделю ,очень быстро!
At home very comfortable than ordinary slippers aesthetic. They are super light. Barefoot Daniel to drink. Size just right away. Recommended items and store.
Good store, products and fast shipping, all ok
Produto chegou conforme solicitado - cor e numero corretos. É isso segundo que compro pois, é extremamente confortável. Pode-se trabalhar por horas, sem incomodar ou ter dores. Calço 37 (Brasil). O primeiro pedi 39 e ficou bem justo, no limite do pé. Pedi agora o 40, ficou mais folgado, tanto encima como atrás, porém com meia vai ficar ótimo também. Então essa é a dica para quem quer pedir (dependendo que forma prefere que fique no pé, é 39 ou 40). Indico o vendedor e o produto.
Excellent product, I recommend store 100%,.
Store and store recommended excellent service and products
Comfortable thank you!
Good product and comodos
Sandal/tennis/Crocs is true to described! Is comfortable and beautiful. Attention to number request because the shape is small. Did the measurement of foot sole, as indicated in the post. This and the person pants number 37 (Brazil) and requested 39-40. Was most just, exactly size foot, the limit! Who received, liked the product.
Do not fit, small rise, only fit on a narrow, flat leg
Excellent Product, exceeded my expectations!!!
Excellent Product, exceeded my expectations