We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful! Thanks a lot!❤️
Perfect bag, it's my second, I 've taken Burgundy for a long time
Smaller than expected, it is not the same model as in the image, because the photo is of another larger model, but it is still very beautiful, comfortable, streetwear style that combines perfectly with everything and has a greater capacity to save things of what seems to the naked eye, So very happy with the purchase.
All Super! Love it!
Bag chicI buy the second one. I thank the store very much for the delivery. For responsiveness and kindness!
The bag is good, but why is it black, instead of Burgundy. I order such a handbag for the second time. my burgundy is worn out, I wanted to replace a new one... and... here is such an Obloningo...
Well executed. The store is polite and attentive, thank you.
The product is as described, the bag is large capacity, the leather is soft, there was no smell, thanks to the store, I am very satisfied)
Very good bag. bought the same for two years-worn out, had to be replaced. Despite the size, very large)
the bag is sooooo pretty and the shipping is so fast!
Cool bag, I'm very satisfied
Pretty basic handbag, looks quite worthy. The hardware is not cheap, the zipper is excellent and easy to work. Despite the fact that the bag is small in appearance, it is quite deep and therefore roomy. Recommend
Bag fire! All whole, the delivery is fast! Express our deep gratitude to our Chinese comrades! Wish prosperity and well-being in your business)
The bag is just great for your money! Very roomy and comfortable. I recommend it definitely!
A great bag for your money, roomy if the empty mold doesn't hold much, but it looks great when it's filled. Thank you
I liked the banana. Arrived very fast!
I'm very happy with my handbag. Recommend for purchase
The bag is great, satisfied with the product. Did not communicate with the store. The delivery is long, but this is not the fault of the seller, but the post office of Russia
The bag is just super. Shipping 2 weeks to ECB
Thank you. It's all good.
Super fast shipping. Is smaller than i imagine vut very roomy. Thank you <3
The handbag looks very decent, the color corresponds to the declared. Despite the average size, due to the expansion in the lower part, it is very capacious, includes a phone, wallet, a bunch of keys and a cylindrical food container. Very comfortable to wear, hands free, fashionable and functional. Recommend!
My favorite bag! Despite not large size, it is very roomy. Looks very dignified. The first served for almost 2 years. Broke the zipper, because Got into it a scarf, decided that it would be more profitable to buy a new one)) Thank you store!
The bag is cool, nice material (probably PU leather). Came a month later. Satisfied with the purchase and recommend! I will see if it is convenient to use and maybe I will buy another color.