We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent headphones, the sound is normal, but at full sound everyone hears that you are listening.
The order came quickly to Peter for two days, but received after Christmas. Your money is worth it. If compared with Bluedio, they were not lying around. But I think that the child to view the programs is enough. But the music lovers will not like it. This is a purely children's option. Seller recommend.
Order was issued 29.11, parcel And there were 5 weeks, packed well, the box in the box, thank you to the store, at first glance everything is in place, nothing falls off, turns on, the name has not yet checked, the review will add as a check
The items arrived in 27 days to Ontario Canada. The box contains the headphones, two cables and a small instruction booklet. The black cable is the charge cable. The headphones have a lithium battery, that it not easily removable. You can connect it to a computer or smartphone cable head. The other cable is a wired audio cable. The battery took less than two hours to charge. The pictures show the charge port location. Overall the sound is quite good. The only issue is the default sound level is too high. Since this is being used by our children, we have told them to set their tablets to a very low level each time they use them. Pictures attached.
Everything would be fine if not for marriage-the right earpiece does not work ((
The headphones came, the box is crumpled, they themselves were in a simple package, charged by 100 percent, the headphones themselves are decent, the sound is satisfied! The store thanks to the claim there!!!! and there look yourself
Atsiuntė greitai IR kokybiškas.
The package arrived crushed, the box inside too, but inside everything is fine, everything works perfectly, great product!!!
Perfect headset. Worth the money. I would definitely buy more.
The headphones has been well packaged, shipped very quick - I have received it after a week. The box contains headphones, two wires (charging and connecting) and instruction list. Sound is okay, the headphones tough lie on head and ears. There is an option of turning on and off lighting.