We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
получила наконец-то. Шло очень долго. Пока не проверяла. С продавцом не общалась.
Un poco pequeños pero estupendos no se puede pedir más por su precio,buena compra
только получила. включила сразу, 80% заряда. Работают! ура! Но упаковка оставляет желать лучшего.
Great headphones, great sizes Adjustable, Great value for money.
They work perfectly, I recommend.
All is well, the box was crumpled but it did not affect the goods. Thank you.
Communication with the store is exactly and fast shipping, but what is about the transport issue leaves much to be desired, as it has arrived in a pitiful state, lucky he doesn't wear crystal or just not to give away but a shame would be. I attach photos for you to think
Thank you. Very good sound is surround and very easy to use. She came with her assistant and usb. Easy to fold. It still sounds out of date in the games. Otherwise it's just as it looks. Thank you.
Correct apparently quick search of the device Arrived with empty battery
For such money normul
Very fast delivery in good condition. Nice headphones, works good, sound is HIFI. I'm very satisfied. Thank you. Recommend.
The goods came quickly. Checked everything works. Recommend!
Fast connectivity. They listen well
Best store Fast shipping came bundled excellent worth buying מהמוכר this
Listen to everything my son loves them sent them to Russia well chuffed!
People, vushniki-bombezhnaya!! I'm not looking for a half-hour, I'm looking for a half-minute walk to the inbox, all of them are just the sound of the sea. This is consumed by including at maximum you do not vinikne)
Very accurate description. Clear sound, good bass. Came to Latvia, Riga in two weeks.
Dolbit normally, took not myself, complete with an auction, charging wire and instruction in English and Chinese. Norms budget option. It came quickly, did not communicate with the store.
Very good headphones as for such a price. Thank you all happy. And yes, the headphones in Ukraine came in 14 days.
Ears Hood! Came whole for 5 h enough for the eyes micro also like norms
The goods are in excellent condition, it came quite quickly, within two weeks
The product was received in 11 days in Novosibirsk, an excellent earphone, the sound is decent, I recommend to everyone. Thank you store, good store