We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
quite nice.... fits firmly...I should have gone up a size
The goods are normal. But for a winter coat somehow thin even for our south. They did not communicate with the store. Shipping fast. Thank you.
Delivered in 15 days in Brasil, well fast considering it is a international purchase. The product is as description, is flawless, very beautiful, my wife!
The product is as the photos, but don't expect anything spectacular.
Very beautiful, the size is real I would buy a larger number risk need change, therefore got big 70 pounds and 1 65.
Wonderful loved my blouse
Excellent product. Lightweight, warm and polished. Loved!
Well liked. warm
Very good, recommend
Perfect very fast delivery note 10 all as expected
Seller send very fast. Excellent workmanship, lined and covered in hairs. Super recommend, beautiful
Warm coat, and very beautiful, I use size M, weight 64 KL and 1.60 height and tenhos back wide and ordered XXL for use with other sweaters for low, was great
Super fast, loved the coat warm very well packed and stylish.
Was the perfect size, and beauty exceeded my expectations, super satisfied
Very good arrived quickly
Match the size description and picture. Like.
Very good, beautiful and hot
I am very happy with the coat bought. The size was perfect and corresponds to media presented on site.
Wonderful loved very beautiful arrived very well packed loved thanks I recommend wonderful
The coat is beautiful, exactly as the picture, recommend
Good, very good. Thank you.
Perfect purchase like
My mom loved it