We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The company sent real big ones. I am very satisfied.
I'm very satisfyied. These pullovers are warm and fit well.
It's nice and hot. The texture looks different from the photo
Color is good
Beautiful sweater .. It's like the description.... Thanks to the store
Before purchase Korean buyer chalto see! I bought it after seeing it, too, but it is an apparent pastele. But if you try it on a few times, you may not be a God, but after you wear it, you will be hairy. It rises and pops all over. It doesn't work with a Boffle removal machine, and it gets steamed with a light. If you wear it only one year, it's the price, but? If you wear it three or four times, you have to take care of the garbage I 'd rather buy a children's rice cake for 10,000 won. Never before and after use please do not raise! Since I am a frequent customer of Korean buyers, I have to talk about the facts. To raise 5 stars is to make the latter appear first. I'm probably wearing a few times now. It's cheap and Joe's no wonder. All of the wild ones were written, so they left behind.
It's a cost-good straw-up knot. I didn't have a good 3XL size, so I bought it soon. I bought it with fast delivery guarantee, but it came in 5 days. Came as CJ. The retail or hem is thin, but the finish is good, so it looks neat
Tall 180 Weight 95 Smells Slight but disappeared after washing Work clothes or going out are the tragedy.
Delivered a month. Size M for height 175 and weight 65 fit just and even sleeves. Haven't tested it in cold weather yet.
Nice sweater. The store helped to match the right size
My size 56 is fine, the gate is closed completely, but I think it will not be suitable for winter, unless it is for warm winter, it is normal for autumn.
Good evening, I received the product, in general, my husband likes it very much, there is a little delay in delivery and damaged packaging
It's really the clothes you have to buy. I don't even look like my clothes. The price!!, Size is Jung Size
The end of the retail is a mess. I have to wear it now, so I just take it. Isn't it too blatant for a low-priced tee?
Well received. I like it.
I liked the sweater. Thanks to the lining, it seems warm.
175 weight 75kg I bought it in size XL. ~ It's right. I 'd like to buy one more.
I feel a little small, but it's warm and nice .. ^ ^
warm and comfortable
Fast shipping is good.
The parcel arrived quickly enough, well packed, the jacket came up, guessed right.
Shipping is fast fixed size 178cm 80kg Very satisfied
Sweater best שהיה me ever, מצויין, heater, מאד elegant, worth all weighed.