We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very cool sweater, my father liked it
Really fast shipping for Det. Clothes is so confident? The long one day a few times more suck to try to look at going to do dont think.
Perfect fit. The jacket is soft and warm enough. Confused tag on the outside
The stems are not real. A xl is an l
On growth of 175 and weight of 65 kg of the village is ideal
Like. Size L. My height is 1,73m.
For winter it is better to take 2 sizes more
1.67cm 53kg was OK. Not taxed and already came informed the CPF. coat thick the pampas.
Very good product
Like, just thought the label had come inside, more otherwise's top line.
I liked it very much, a good jacket
A good sweater, ordered 19.06 And 5.07 received. On the growth of 170 and 70 kg XL straight as it should. it is necessary to wash, smells unpleasant.
Malomerka took the biggest, barely fit, for height 175 weight 105
Good order Arrived before time
Sweater so Sibe for this money will pull for work. On the height of 180 cm. OG 100 cm. From 90 cm. Sleeves are excellent in length although my hands are long. In the chest everything is OK. Length is also OK. At the bottom for wide. The elastic band is tied on the sleeve and the waist is terrible that it is that it is not there.
Great product, note 10.
JUMPER FITS SUPERB AND IT WILL BE VERY WARM IN THE WINTER. WHEN I WILL BE WEARING IT
Quetinho, beautiful, elastic bottom could be more firm, good fit, here in Brazil use size G, am quietly 1,65m 85kg well parudinho
Wonderful warm sweater-all neatly stitched, flannel lining soft, recommend the store, and thank you. dimensional mesh back.
it is exactly as the description.
LOVE it! Fast shipping, thank you!
Nice jumper and warm , fast delivery with two weeks time to receive it.
even 3xl Is rather small