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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Purely in appearance and in comfort in the House-excellent shoes: soft, light. The store invested additional insoles, it came 2 weeks in the Moscow region. About the real properties is not yet clear: there will be frosts-I will add
perfectly fitted to my 25.5cm feet.
Women White, look chic
Delivery is fast, not expected.) My husband has already checked the bots. His legs are problematic, flat feet and a bone on one leg, he said that his legs are comfortable, there are also norms in the car. And in the frost-50g said goodbye on foot to the townspeople (to walk decently) my legs did not freeze. Not slippery. Spare insoles were placed under the main ones, because the place was not enough, this is good. Spare insoles, for some reason they were a size smaller than bots) but under the bottom of the norm. The fabric on the bots is durable. In general, satisfied with the purchase, checked in severe frost! Took a size larger than the leg. Then as the fur settles, we will buy thicker insoles. I recommend for purchase!
Went to Moscow for almost a month. The store did not send for a long time. Was packed in a plastic bag and wrapped in tape. I liked the product itself. Good value for money. Plus the seller put a gift: warm insoles. I'm Satisfied
The shoes came well packed. Insoles were included as a gift. Looked neatly sewn. Let's see how it will be worn. Small, 43 per 41,5.
Father wears, satisfied, everything is suitable, light and comfortable!
Very good product. Excellent value for money. Delivered with a delay of 7 days due to the holidays.
41 size villages is perfect. The delivery is fast enough. Insoles gift
Great shoes, thank you, Will the зауралье their обхаживать ❄️ Additional insoles are included)
The description is accurate. I took 41 for my 40. I can fit the socks freely. But they are very wide in the middle, and look like galoshes (((once again I was convinced that it is dangerous to order shoes here-you can't try on the bag and not return it right away. It is necessary to measure at home and then bother with the return, if you agree with the store again. In general, all this is problematic (((((sorry.
Crooked webbing on one boot. I'll go for walks with my baby. But not very pleasant, apparently the store decided to make amends put the insoles as a gift. And the sediment for the product remained!!! I have a narrow leg, I can dress them without lightning. For 24,5 cm I took 41 size, I want to, I will wear a thicker sock. But very wide tops! Whoever has a full leg, maybe it will suit them, but it can also rub it just above the boats, like felt boots, T. K. Hard tops.
Shipping to Ufa, three weeks. Great boots for this money.
On the size 42.5 sat perfectly, in general satisfied, insoles as a gift probably
Quite sincere thanks
Received the goods all clearly thank the store
Looks good. At its 36 took 37. Fur does not fit yet, straight on the foot. As carried, probably, you can also be on a warm sock. I took my son last year another model, he is warm and like it. And these will see how they will be in the sock. In the shin is free, I do not have a high rise
Satisfied, warm, do not get wet, it is convenient to dress and shoot, thank you!!!
Got to Ufa in two weeks. Good boots. Warm lining as a gift sent.
Pleasant, light, comfortable. For an active winter holiday, that's it.
Very pleased with the purchase, came earlier than stated.
All well I order already the second warm non-slippery Ganya at work in them. At the first castle torn off did not dip it itself, I think it was my fault for two seasons and if not for work it was more. For your money OK.
Everything is fine!
I 've been messing with cholovika. Duzhe zadoveneniy, Kage warm and seasoned. Without smell and marriage.
The color is not quite white, maybe it. And it's better to get dirty less