We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hello everyone! I made a purchase in this store a year ago. I took sneakers of a different style, but the material is the same-artificial suede. In those I passed the season, was pleased, but on the second they were not enough, suede began to crack in the places of the fold of the foot. Perhaps it happened because of a fairly "soft" sole. At new sneakers it is more rigid and can live longer. In principle, I liked them, I want to note the service of the store. Sending and delivery well, just lightning, for which the team many thanks and 5 stars.
Top price, top shoes
It came quickly. The size is exact. As in the photo of the store. Recommend.
Ok a number more high.
Sneakers liked. sewn well, the sole is solid. at 27,5 took 45 most That. delivery fast. Recommend.
Everything is good. Quickly sent, with delivery without problems. The size approached perfectly, of course, small size needs to clearly shoot its size and translate into Chinese. How will I be worn.
They arrived quickly and in good condition, lack to test them
Malomeryat, took 44, at 43 just
In 24 days delivered. Description corresponds. The size ordered which I usually wear, normally approached. Recommend.
Fast shipment. Delivery three weeks. Packed in air packing. Tracked. Approached 43 well. Let's see how they will be worn. Thank you.
Great bots. I wear 43-44, ordered on reviews 45-perfectly fit
Normal sneakers for their money. The size of the foot 27 cm took 43 size, got small in appearance, tried on a thick sock just in time. You can take it. Although it is possible if a very wide leg can be taken on a larger size
Скорее осенние, чем зимние, но все равно ничего, нормальные. Размер подошел, доставка отличная!
Really liked the sneakers! Just My Size! Before you order your size, please use the store size chart! To the seller Thank you, well packed!