Worldwide Shipping

Winter Hats Scarf Set Warm Skull Cap Neck Warmer

58 reviews
100% of buyers enjoyed this product!
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Standard shipping
10-20 days
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Brand Name:
CHRLCK
Material:
Cotton
Department Name:
Adult
Origin:
Mainland China
CN:
Zhejiang
Applicable Scene:
Outdoor
Gender:
Unisex
Feature:
Keep warm
Applicable Season:
Winter
Item Type:
Skullies & Beanies
Place Of Origin:
China (Mainland)
Style:
Casual
Pattern Type:
Plaid
Release Date:
Spring2022

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Vovionline (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

58 reviews
100% of buyers enjoyed this product!
5 stars
(55)
4 stars
(3)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
Customer
verifed buyer
31 Dec 2022

Looks and feels great. Very soft, nicely warm. I could do without the text on the label, "XBGBOY", but at least it's not complete gibberish. Some other Chinese designers put random letters in a nonsensical order, so it's clearly not English. I can recommend this product.

S***k
verifed buyer
29 Dec 2022

Despite the war against the rashists, the product went for about three weeks. warm and not thick material. according to the description. I recommend the store.

V***r
verifed buyer
29 Dec 2022

Thank you for this kit, on Saturday I will give my son-in-law's birthday. Did not communicate with the store, the parcel arrived on time.

V***v
verifed buyer
29 Dec 2022

Received the parcel. It's as described. Pleasant material to the touch. As I will look at it. I will unsubscribe additionally. Did not communicate with the store. Delivery within the established time. I recommend the seller and the product.

F***n
verifed buyer
28 Dec 2022

had to wait to do a review as this was a Xmas present but he loves it . it is so soft and warm the neck piece is perfect 10 stars

W***w
verifed buyer
27 Dec 2022

Goods for their own double garny buff on this to sit for good, the mother of the greenhouse and the call of the Whiglyadak is good, the hat is a class of the piece, showing it if it will be great on my head I recommend to the buyer do not regret spending pennies.

G***g
verifed buyer
26 Dec 2022

Not for a fierce winter, degrees down to-10 -15 C, just right. The patch is very thick, I had to cut it off

A***a
verifed buyer
24 Dec 2022

Great set, my husband likes it very much, soft and warm

A***a
verifed buyer
23 Dec 2022

Hat as described, soft, warm.

Customer
verifed buyer
23 Dec 2022

It is good as the description of the Universal size, it is the same for autumn or warm winter.

A***s
verifed buyer
22 Dec 2022

It's a very warm set, it's not frozen in 30, it's quite comfortable

A***h
verifed buyer
21 Dec 2022

Very well. Super fast shipping, store recommended. Thank you so much.

Любомира А.
verifed buyer
21 Sep 2022

Heat, good.

Đặng N.
verifed buyer
19 Sep 2022

ok

Наталя Г.
verifed buyer
10 Sep 2022

The set is super, the color is correct, the shipment is fast, it does not scratch, it does not lie, it stretches perfectly and fits on a small and large head. I advise you to buy!!!! The store is good, I will order more

Robert R.
verifed buyer
30 Aug 2022

Excellent!!

Samuel G.
verifed buyer
26 Aug 2022

I like very warm and soft

Святослав З.
verifed buyer
25 Aug 2022

On any head will go)

Ruby T.
verifed buyer
12 Aug 2022

Love it

Erika S.
verifed buyer
10 Aug 2022

Not too thick, I doubt q will fit cold with snow

Jean F.
verifed buyer
13 Jul 2022

Excellent, open very well.

Clara C.
verifed buyer
29 Jun 2022

Excellent Product, material very good and seems to heat.

Rafaela B.
verifed buyer
29 Jun 2022

Product top ..

Kathryn R.
verifed buyer
28 Jun 2022

According to the advertised!!! Cap and the neck are soft, good size and very cute! Shipping and delivery were quick! I am very satisfied with this purchase!!!

Tiago P.
verifed buyer
20 Jun 2022

Arrived perfectly, can trust, very beautiful and warm.

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