We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Trochu tvrdý, větší než bys čekal, celkem spokojený
Amazing cute hat beautiful green in color.… You gotta be equally you hooft measurement, the first was to small when size bigger order fine and also beautiful!
The hat came well packed, did not crumble. Very beautiful, looks expensive.
Everything is fine
The hat is packed in an ordinary bag, comes in this form. If you use three packages and mounting foam, you can make a semi-rigid, perfectly suitable in size, and at the same time a cheap "cover". Well, at least an inflatable package should be used.
On the size of the head 58 cm was decently larger. But there is inside adjustment-mating. Packed well, nothing crumpled. But the brown hat was already scratched and packed in a package.
A beautiful hat, came in a good package and even earlier for 3 days)
A beautiful hat, worth all the money. Be careful with the strap. I already lost it...
Mint came, how can you fix these creases now? The hat itself is very beautiful. Sits well
Hat came crumpled
The product looks good but I was nor properly packaged
Package will be delivered in two weeks, but locker цяйняо was narrow and hat crushed. I was upset, because it is well packed and messed up the deliveryman. Steamer helped lead to good-looking. Hat is great.
Order more than once, all well packaged and quickly comes
great hat! The first time it really fits my head :)
lovely har but did not travel well the rim is distorted. consider air packaging or a box next time.
Beautiful Tam perfect Great material
Excellent hat, the store sent the same day as I pay. Came just a week in Moscow. Perfectly packaged, recommend
super je recommande
He's great!! And big with my big head full of hair