We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good hat, the volume is adjustable. But the color is dark
A little stick out threads. And otherwise excellent. Color as the picture
Whole fast delivery, hat suitable for people with sun allergy and long hair. With this hat is also your neck protects, very fine as I in the garden am working.
I like this hat so much that this is the second one I bought from this store.
Shipping was fast, the product is like in the store’s photos. I got the package without damage.
As shown very nice
Idéntica a la descripción.
What a wonderful hat! I'm very happy. The edge is soft, you can give any shape. Wide, well protects from the sun. Thank you store. Yes, and came quickly, even before the declared deadline
As in the description, covers the face and shoulders. For the beach is suitable. Only on know whether it will be hot, fabric like nylon
very small, had to give to my mother.
Delivery shvidka, the hat is beautiful, matched, Duge Duge * Yata came, I recommend
Arrived in a small bag I expected a box but soul I got it out of the plastic bag it takes its shape it is very beautiful as in the picture and the size very well I recommend and thank the store.
Very classy, light, you can always take with you, compact
very nice hat
Good style, looks great. The material was ironed with a hair dryer and everything is OK.
J'aime beaucoup va commander encore
Nice hat. Recommend. And the shoulders cover. On top like a plaschevka, but not hot, I think