We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hat came super fast, whole and not crumpled, thank you very much to the store.
I bought it as a gift for my husband, he was very happy and pleased with the hat.
The package came quickly and arrived perfect.
I’m happy to report that I love this hat more than I expected. It feels great and is holding up well. Besides wearing it while I play the game, this hat has become my sun hat for when I take my son to the zoo. It’s holding up beautifully, but it does tend to make you sweat a bit. Leather and all. Even so. I would highly recommend.
The hat fits nice and looks very durable. It doesn't have a strong leather smell like most leather items I have purchased in the past. I thought there was a crease or dip in the middle but it doesn't . It is completely flat.
The hat is very cool! Not genuine leather of course, but I was not hoping for natural for this money. To me at the party just right, it looks expensive, on the edge of the bag that keeps the shape, the size inside the head is adjusted perfectly! Full photo matching.
Came in a slightly crumpled form. The hat is great.
I loved it very nice, it came in good condition! I recommend it!
The goods came before the term. the store 5 points
Super lovely hat only sorry that no additional band is join delivered to the head to may narrow so therefore 4 stars otherwise they had from me a 5 star got.