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Buyer protection
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Easy returns and refunds
Free shipping worldwide
Package:
Yes
Application:
Desktop
Average Seek Time:
9.5ms
Weight(Including Package):
800G
Single Disk Capacity:
500GB
Interface Rate:
6Gb/s
Speed:
7200rpm
HDD Capacity:
500GB
Item Condition:
New
Interface Type:
SATA 3.0
Brand Name:
WD
Cache:
16MB
Model Number:
WD5000AAKX
Style:
HDD
Type:
Internal
Noise Level:
22dB
Number of HD:
1pc
Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vovionline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
9 reviews
100% of buyers enjoyed this product!
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Ordered 26.12.19 received 14.01.20. quickly (if you consider New Year's holidays) protection is simply chic. the store was not lazy to pack the disc itself in the material something like a sponge. as a gift put fastening bolts and SATA wire. himself sociable, answers all questions. item has not yet checked In work, but with such an excellent service and fast delivery it seems to me and with the HDD itself should be all right. if anything goes wrong, I'll sign it off. and naturally this store I sincerely can recommend for shopping.
Ordered 14.12.19 from Russia, sent 15.12.19. Received 20.12.19 from The Courier in Tver. For today, the flight is normal. There are no prints on the plastic, the view is "like new". Manufactured in 2014. With the store to communicate during this time did not have time. I think everything will be OK.
Everything came very quickly, everything corresponds. The only thing that the courier service is terrible. I came by SMS (19.12) ", your order from China on delivery. Your password on the site:. .. Confirm the order ", I called them, but reached only by 20:00 (waiting for an answer 8 minutes), asked to change the address, they said when we give to the Courier, call him and change. On the morning (20.12) came SMS with the courier number. I called him, and he said he couldn't bring him to another place because he only works in one district. I called the company again (reached only by 20:00), they said that the address can only be changed until 19:00♂I told them that you do not pick up the phone until 19:00 and why they do not agree delivery with the client before sending the courier. Very long disputes, as a result brought today (on Saturday) to the store I advise you to change the courier service.
The order came quickly. installed on the computer-everything works. The product corresponds to the description. thank you!
Disk New, delivery by courier cdek, 11.11 ordered received 22.11 (sending from Moscow) to cdek parcel delivered 19.11 fast delivery! Sending is not very. The disc works.
OK.
Hard came from Russia to the Trans-Baikal territory for 10 days sent by the transport company sdek purchase is very pleased with the producer I recommend. While on working capacity did not check and so the disk is new.
Good disk, ordered a second