We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am very happy with the product, I recommend/does not stink of plastic, it looks great
I loved the backpack, really rigid!!! I swear to you, it's a good backpack, it looks like real leather, and it looks lasting, and in case you wonder if it's big and I say it's a big average, between medium and large she sits in the middle, fits a quiet 17-inch notebook, and has several pockets.
Cool backpack, really thought it would be more. To work by itself. Came 20 days earlier than promised.
Received quickly and well overall
Wonderfule object! I bought one for me and one for my boyfriend, because it's big, strong and very useful.
I enjoy this backpack, it has many pockets. The only con I have with this product is the factory smell that it has. I’ve washed it in a clothes washer and the smell still hasn’t come off. I will just have to wait for the smell to go away naturally.
Good, neat and durable backpack. Thank you.
Wildly cool backpack. Very cute straps and many pockets inside. Looks small outside, but there is plenty of space inside. Of the minuses: not very convenient to open. Walked for a long time. There were minor problems in the delivery. I wrote to the store in the evening and he answered in the morning (apparently it was night in China). The problem was solved.
The backpack arrived in less than a week, the material is super good and the backpack is very comfortable when using it.
Received the backpack ahead of schedule. The color is not the same as ordered. In my order, the backpack was with wallet, in the same color. For some reason, they sent me a backpack not of the same color as I ordered, and the wallet was put to it in color as in the order. I don't understand it. The photo shows the wallet on the backpack and the color is different
Sometimes the rivets fell off despite being magnetic, luckily I found them, then one of them burst, the backpack itself is good
Cool backpack. I like the color. I recommend it.
It's very big but nice! Can hold a lot of stuff and wod come in use! I was able to add pins and keychains to my bag as well!!
This pretty solo thinks it was but big☺️
Simply beautiful, as the photos, measures approx the same as an average backpack of 30 lts or a little less
The backpack is great. A lot of pockets. And good material. Super. I recommend it. The delivery is fast.
Excellent but the color is like a blue after all this great good material and many great bags fast delivery
Very beautiful backpack and strong large spaces liked
Slightly darker than Good Good Photos
great vintagey look! pockets seem a little tight both side and front but overall pretty good.
Great! Strong with leather inserts, many pockets, there is a compartment for the laptop inside. It's whole, the harness is adjustable. I like it very much❤ Reached Hanover-in 18 days
Recommend, express delivery.
Chic backpack. I'll probably buy in another color again. This time I bought it in brown. The store's photo conveys the color well. I recommend to purchase.
Great backpack. The size is not big, comfortable, looks vintage.
Nice backpack, thick, large-capacity with a lot of Corman