We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is very good, the seams are even, the fluff does not stick out. Put 4 stars only for the fact that the sleeves on the jacket are short-height 165, although the size is 3HL. We have to change. Delivery took more than a month. I did not communicate with the store.
The jacket is excellent, warm, beautiful. The order is satisfied.
To Moscow time for 2,5 weeks. I'm 163' 90-65-90. Took M. Came up perfectly. A little oversize (I just wanted). The color is very pleasant. Sewing pts good (there was a pair of threads). stuffing medium. AT-10 with a turtleneck woolen norms (+ I'm not freezing). The ass slightly covers. But because of the cut, I think it will not be asked. There is no strong wind yet, so I can not say. For such a cost I am happy as an elephant. Recommend!!!!!
A good jacket, the threads do not stick out the smell is not, neatly sewn, the color is bright as in the photo. A little too big it was possible to take a smaller size
Super jacket. Everything is well packed
Long was the jacket. On the size of 52 Russ. posel3xxl. odnost new things. all norms. Thank you.
The jacket is excellent. But I was wrong with the size. And so everything is fine.
In the picture, the jacket looks better! the color is not so saturated! The color is miserable, the jacket will not work for a strong Frost! It was a month.
The jacket is warm, but not for a cold winter, up to-15 degrees normally, fit in size, the hood is large, you can wear a knitted hat.
Excellent jacket, all as described
The jacket is cool but the size did not fit. At its 50 size ordered HHL it was big it was necessary to order a smaller size.
The jacket is the same as in the photo. It was a month. Very cool)