We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super backpack and super delivery from Russia! 5 +++++ thank you!
First impressions are very good. THE workmanship is very fine, resistant zippers, many compartments, comfortable back and very well padded.
Excellent backpack, very comfortable, I recommend to buy. Delivery by courier, well done!
very fast delivery,,,, good packing,,, product as described
My husband did not like it at first... But then I appreciated... Comfortable and roomy.
The backpack is good. Received 3 days before St. Petersburg. The only negative-the locks ring when walking (beating about each other), but this is decisive.
The main thing here is the expansion of volume (in version 2.0), for this purpose I bought. Looks decent, you can on a business trip. inside two pockets with a zipper. Pocket on the back one, huge, more A4. straps are sewn not like tourist backpacks, just double Seam at the bottom and square at the top-well, in this backpack more than 20 kg to load and not necessary, not for that. The carrying handle is also sewn with squares directly on the straps from above, a curious solution. The material is something like light Cordura, in use time will show. Looks convenient for short trips.
It came fast, the materials look great, we'll see how they behave with the use.
So good qulity.
I 've been walking for a long time. But I think it's our post more than 60 days.. And the goods as it is not clear why there is mold on it .. and a gift
January days order receipt of 23 January/product condition good and glittered. Durable durable year old that forward. etc..
Fully corresponds to the description. Pleased with the side pocket for a water bottle, it is thermally insulated, inside there is also a waterproof pocket for documents. In Moscow received on the second day after the order.
The store is very responsive and quickly all sent the goods came within 20-25 days. I recommend the producer
Super, I really liked everything
I did not wait until the new year, for which minus one star, when ordering the approximate period was the beginning of December. And so the backpack is cool, took for business trips.
Delivery from Russia to the Moscow region. Despite the holidays, the backpack was delivered for a week (29.12 paid, 05.01 delivered). The courier brought straight home. The backpack itself really liked. Despite its large size, cumbersome does not look. Empty also holds the shape well (in the photo an empty backpack). USB works. The only thing, the umbrella 27 is not fully fit. Thank you!