We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good recorder. immediately identified, perfectly read the curve of the scratched disk, the recording, however, until it was checked. looks great externally. made well and well. wire yusb built-in, this is a plus-you do not need to look. the parcel went a little more than a month, was tracked. santa's hat came as a gift.
It took a long time since mid-November came on January 15. I tried several discs does not read.
package says windows 8 but works on my windows 10 computer.. I had to download another app (any player) to play cd movie.. windows media player didn't recognize video .. only thing I don't like is extension is really short..
It works like a charm. I'm very very happy with it :D
Good looking and running. Fast shipment
Everything is fine!⭐⭐⭐⭐⭐ Thank you for the gift! Delivery to Ukraine two weeks by new mail, packing super! Works quietly, quite suitable. I am happy with the purchase, I can safely recommend it.
The store sent the package very quickly and arrived in two weeks. The product is identical to the images and is very easy to use as nothing needs to be installed, it's just connecting the USB to the PC and ready. I am very happy with the seller and the product. I recommend the seller.
Everything works fine! No problems with CD's and DVD's. I'm very satisfied.
Product like described, works ok. The only thing was that the package itself was slightly damaged as also the box. but the device was luckly not damaged at all.