We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
has such a fine tip!! I did a swap of it on my wrist and it looks great. It also seems to be waterproof!! Def recommend
Favorite eyeliner, fine tip and is great if you like to make false bottom lashes. Very good for intricate designs.
Very thin and has great pigment! Doesn’t rub off easily either!
Nice is like the photo
Tip seems to get dried quickly but for the price…. Can’t complain too much
not waterproof at all but the color is really pretty, also it is extremely thin, A little be hard to work with but pretty accurate to the image and description, also arrived fast
So cute I adore the thin lines this creates! Bought 2 more
At first there wasn't a lot of ink, i thought it was dried out but the more i used it the more ink there was. overall exactly what i needed it's awesomeee.
really thin and pigmented like shown in the pictures! it is more darker than what is shown so keep that in mind, other than that the product is perfect ^^
Thin! Just as I needed for my bottom lashes!
very smooth and thin , amazing colour, cant wait to use
a bit hard to make it come out, but very thin lines and look amazing!!! i use it to draw aegyosal and it works perfectly
Just as described The pen has a very fine point very good
Very cute lil cover. Its not easy to take off well with Water it can. Super cute would really recommend
The product is accurate but the brush has a few spikes and it’s not all just one think brush it’s like a paint brush thats bristles are sticking out
It seems pretty good. It doesn't bleed into the cracks of your skin, which I think means it's pretty good! The only thing I would be slightly worried about is crying while wearing this eyeliner. I was able to rub it off under water pretty easily. i It doesn't rub off without water, which is great! It stays in place really well. It just isn't water-proof, so it might not be good if you end up crying while wearing it (although I don't have any proof of that, I'm just guessing).
perfect!! it is small and thin so it allows you to accurately draw lines with skill
As described and fast shipping. Yet to try on.
OBSESSED. It gives such thin hair strokes that it looks like actual hair. It’s also waterproof. I literally have swam in the ocean wearing this on my eyebrows and they stay perfect!
darker than i thought they would be
I love it! way out of my expectations! it's perfect for my eyes small & slim for an eyeliner. especially I love the color
Lots of ink inside. Draws very thin lines & waterproof. Can draw thicker lines if you want too
SO PRETTY!! super accurate and pigmented
VERY THIN AND PRECISE, I absolutely love it! Haven’t checked to see if it’s truly waterproof but so far I haven’t seen anything proving it otherwise. It also came about 20-30 days earlier than expected.
I really recommend this! If you write well, the eyebrows are drawn equally. I 'd like to have a light Brown, too. But this seems to be the most similar color