We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The nose of Leatherette is not rubber, as I thought, but otherwise good.
DivinisNiceSuper pretty the exact Color I ordered #25I got half a smaller number! But they still left me.
I loved these shoes so much!!! I wear them a lot!!!
She came bigger than I asked.
Very comfortable sneakers!
Size in size, order according to your size. At its 38 size ordered 7.5(39) in the end it was on size and bolshevats. And the color is not the same as in the photo.
amazing delivery, fantastic item, love them
Perfect. Same as shown.
received in good condition. it fits well.
LOVE these shoes. The color is nice and bright. The fit is great, slightly big, so thicker socks. The width is wider than others, which is perfect for my wide feet. I'm buying more colors. Thank you. Highly recommend.
Top, top, top. Fast, very pretty, and the size fits well. Thank you
Everything is cool and cool, but large in size were (
Shoes in everything is good. there are 2 but. 1. Delivery month 2. The color is pale, more to red, but I wanted such as ordered in the photo, bright orange. In general, I am happy with the purchase. I'll order others, the size 9,5 (42) came up to my 41 on the sole of the shoe, too, written 41.
Great basketball I liked a lot
Just like בתאור top beautiful very thank you very much
Size corresponds to the grid. Got excellent. The tone is not bright as the picture, is acceptable. Light.
Well received thanks gorgeous
Good shoes, but they were small
love this sneaks its comfortable
Very nice like the photo
The shoes look great. Youth, beautiful. The picture looks like behind locks, but it just fabric sewn. Solidly made. Glue is not visible. Insole вынается. not know how to behave in a sock, socks made of imitation leather (a thin touch). And the orange cloth, do not know the fabric whether it. But they look great.