We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came quickly
Everything is fine! No complaints. Thank you all!
All as the picture. Like) Not even short sleeves and Shin closed) You need to look carefully size chart for this product.
Perfect size some unsewn than other
very nice fast shipping.
It's so cute and comfortable
Nice suit. Warm with a start, look like in the picture.
I take the second, it rolls, but for home, for the winter it is good-warm and cozy
It came quickly. The size corresponds to the size grid.
It's warmer than I thought, and the color is so nice, I like it very much.
Perfectly corresponds to the description and very well packaged and delivered quickly and very comfortable and I recommend this store because I am very happy with my purchase.
The length of L for height 170 well approached. The hood is very small. The suit itself is cute, I liked
muy chulo con descripción exacta y rapidez en el envío.Talla pequeña pedir mínimo dos tallas mas
Respected delivery and precise order .. I recommend
Perfect size perfect for a 11 year old girl
On size 50, the pants are a little loose, the top is just.
Dresik very cool, cieplutki:)
In general, the costume is norms, but I'm more than a little on my 46-48. Synthetic fabric.
Reçu très rapidement
Good item... but long time for shipping time New arrive after 5 months bespoke
В целом довольна костюмом. Кое где торчат нитки, но не критично. Сел по размеру, мягкий, на тонком флисе, удобный, на тёплую осень и весну самое то быстрая доставка
I am S size but ordered M size.