We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My daughter liked
A little narrow but comfortable and pretty
bien reçu merci j adore
Cool. At 36 size took the size of 6. Butt. You can wear it.
Very long delivery to Belarus. and the beauties are good.
In warm weather do not wear. Mate can
Comfortable, beautiful, came 10 days before the Yaroslavl region)
Хорошие кроссовки .Заказчик Доволен)
These shoes are so cute. They are just like the picture. I just wish they had more graffiti.
Exactly the same as in the picture of the store 7 Size at 37 USSR-cue .. There is a light smell of polyurethane. Came in a regular bag with a navel, without a vacuum.
Very cute. light. at 38 ROS. took 40 kit. self that. and rubber as a gift. thank you.
Normal sneakers
Очень красивые!!! Легкие, удобные, комфортно мягкая подошва!
W only on arrival. Think more nicer. Comfortable and lightweight size, size will be look like four. Small or too big or not. Skirting info and adhesive finish this cool OK or which is nothing four. Make you satisfied. Gift Hair strap ence four key
Delivery 2 weeks to the Post Office. The size of the 10-KA came back to 41 Russian .. It looks cute and light.
The goods came within two weeks, the goods are in accordance, the picture is weaving, just satisfied with the goods and the size just came up.
Good store
Very very happy with my purchase I trusted the size chart and for me size 41 26.5 corresponds to 10 so 43 very very good
Sunt exact ca și în poza. Sunt foarte comozi si foarte ușori, nu te dor picioarele de la ei. Recomand ♥️