We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Милота!!!
Все хорошо по качеству, но цвет ни как на фото у продавца, рюкзак молочно- белого цвета
arived fast, well packed, big enough for book an 10.5 ipad, a bit smelly.
Good but little smell.
Really love this looks exactly like the photo but better. Nice material soft.
Классный! Как на фото! Я очень довольна! Кармашков только для меня маловато)
Me encanta, igual que en la foto! Envío muy rápido
Llegada rápida, en diez días. El color no corresponde con la foto, es un beige tirando a crema, pero bueno lo usaré. Tamaño correcto y las tiras de mochila son buenos, buena capacidad con cremallera que queda escondida en un lateral, por lo que cuándo la llevas puesta no hay acceso desde detrás. Por el precio que tiene estoy contenta.
хороший рюкзак, но на дне небольшое пятнышко. А так все отлично
me a encantado!!! igual que la imagen,pensaba que iba a ser más pequeño,pero es como cualquier bolso normal...y es cómodo,y grande por dentro,tiene bolsillos por dentro y uno en cada lateral...el material parece duradero.me a gustado mucho.
Отличный рюкзак
спасибо
маленький но милый. думала будет больше по размеру
в СПб за 2 недели. мне казалась она под замшу. нет под кожу. цвет какой и нужен, только какое-то пятно((( и вообще, какая то, как будто грязная, пятнами((((
es tal cual la foto. el tamaño es perfecto!!! me parece comodísima
Красивый гламурный кадровый рюкзак. Сделан под кожу. Одно общее отделение, красивые заклёпки на карманах. Очень довольна магазином, заказывала 7 товаров. Продавец общительный, упаковано все ровно и аккуратно.