We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you! Right to the new year!❤
Ceramic bracelet. They look beautiful. The size of the bracelet on the men's wrist. I had to kill. Removed five links. You need to shoot from the side of the clock. The photo also shows pins that attach the links of the bracelet. Some pins sit weakly, you need to immediately fix the glue, otherwise inevitably sudden separation of the bracelet.
The parcel was almost a month, it was packed in a puffy film, all whole. The clock is very beautiful, go while correctly, let's see how they will go. The bracelet had to be reduced to 4 links, but it's not difficult. I am very happy with my purchase!
The watch liked, but it is necessary to reduce the bracelet. came on time.
The watch is cool, but the bracelet is large. The husband reduced to sit back to back. Track tracked. The watch is stylish, similar to ceramics, heavy. The Stones move, but the camera does not pass. I'm very happy!
Good watch, the strap is easily adjustable
Very beautiful watch Shipping more than a month Made of ceramics .. Framed with rhinestones Can be adjusted according to the volume of the wrist (remove several links) Recommend product!!!
Received thanks) I can not yet understand how the clasp opens
The watch is good, came together with a battery
Ordered 11.11, received a good watch at the Post Office 21.12, the bracelet is packed in a film, there was no spare battery. The size is a little smaller than I expected.
The clock is normal. Came in for 2 weeks. But a very difficult clasp. barely figured out how to open it.
Watch excellent!!! I order a second time in a different color, before that I took the same only more, wore 5 years! sells well, packaging, everything is fine.
Thank you very much very beautiful recommend the product
I order watches not for the first time, but from different stores. On the hand look very, very beautiful. Come quickly. Tracked to the end. But! This time the watch case was metal, painted in white. The bracelet is all right, ceramics. I'm afraid they'll get through quickly. Although the ceramic case is also not eternal. The ceramic case of previous watches burst after 1,5 years of socks.
Thank you, the watch is beautiful.