We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag came quite quickly, in a couple of weeks. The material is dense, there are inner pockets. A little small for me, but generally satisfied.
Very good handbag
I am satisfied with your purchase. Delivery earlier than przewidywałam. Recommend
Good bag!!! Fast shipping!
Very happy with the product. Used 10 day delivery and it came within the 10 days. Recomend.
The banana bag is perfect nothing to say. I recommend this store. Very fast.
Very good and big, you can put a small bottle of water
I really liked it. I will buy products from this brand again
Excellent bag, delivered quickly and straight home. Ordered 02.04, received 06.04. I did not communicate with the store.
товар дошёл до Латвии за 3 недели, качество хорошее.
Very fast delivery, two bags of zippers in different directions are directed, under different hands. The description correspond, the price is pleasant.
Le produit répond au critères évoqué par le vendeur, je recommande et la livraison s’est effectuée en 30 jours.
Good product. It meets the described.
Good qulity. Fully corresponds to the description. Recommend
I'm very satisfied with the store's goods.Thank you. I wish you good health and prosperity!
He came in the time he said and the description corresponds to the one he said
After several weeks of use it is perfect
Delivery mega fast ordered 21.12 came 24.12. The store sent an IML order, at a price of 390 rubles. It's totally gorgeous. I order it for the second time, the first bag was selected by my wife)) the bag is chic, of course, the threads are slightly crooked and stick out. There is no smell, the lightning all work. In general, I recommend to buy.