We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jeans of such a model from ordinary denim I wear the third year, I love them very much, I decided to order a winter version. In the photo of the store Black some gray, but since blue and blue already have, still chose this color. It turned out that they are the most that is not black, the lining is orange jersey with a nap, the size corresponds to the table, the length of the height of 172 just before the rise of the foot, as should be the narrowed trousers. I am happy with the purchase, thanks to the seller.
Waist 70 cm, hips 90 cm for height 165 ordered 28 Size. sit perfectly. The length of the Tulle in the tulle would still add a couple of CM, but in Boots or under sneakers winter is not noticeable. Heat in the cold even without pantyhose
Very nice pants as described
Good Pants, match the description and photo. Approached at 75/99 cm. There are threads, but the lines are even and sewing factory. Do not paint.
Warm jeans with high waist. Ideal for the winter. More details in my Instagram @ primma
With the size did not hit, the size is large. So sewn well. I expected that the fur will be thick. So more like fleece is like fleece, alas. It came in time.
All ok, Quick delivery, Thanx!
Thank you very much. Great jeans. Truth by mistake I instead of insulated, ordered ordinary.
Good product, good size, short shiping