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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
I liked the backpack. Already the second such. For my needs just right.
Norms backpack at its price. I have been taking for 3-4 years for sure, the last one was in November it seems or October, but something apparently did not go according to plan, everything began to fall apart, MB until May and now I will switch to a new one. Purely enough for an academic year, and I use it in full: notebooks, books, purchases, etc. I drive, so he wins back his money with interest)
Color Brown is not the color brown on the picture. Sorry, I had rather something different in color…
All OK
Very fast, the backpack is great, thanks to the store, I recommend it.
Everything is delivered. Thank you very much.
my son love it
The backpack is great, everything is fine, thank you!
I liked the product very much, and second time I buy it and do not regret it.
Jumping dastatkov hooka. Nakyi groin yoshts, ale I think right-Knight. For piles of pennies, a kind backpack. Byaru khajitz on pratsu.
It's the second I buy, very good
Cool backpack.
I really liked the backpack, perfect for my needs. Shop 100% recommended.
Good Goods, I take not the first time
Arrived quickly fully corresponds to the description
It's very pretty a bit small but I liked it
good for carrying laptop and other items, not a small bag but not a big one either
I received the parcel in the hour, it's the product I expected .. Thank you
Very fast delivery, for 1-2 years is enough in difficult conditions
Very satisfied with the goods
Got a backpack from China, washed, I hope without coronavirus, worthy made! I did not communicate with the store.
Backpack for my purposes is suitable. Cute. Stitched well, but it was possible and better. Although it is not necessary to fall apart at the seams. Very spoiled the mood of the Belarusian post-delivery of 72 days. The store here is nothing, he did everything he owed.
In Altai territory the parcel was delivered per month. the store sent immediately. I recommend the seller.
Delivery to Zaporozhye 45 days. The smell is present, and in general I liked the backpack, out of 5 points I will put 4.7. thanks to the store
Great backpack