We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The package arrived at an ok time and the dance shoes are gorgeous. I'm super happy and I recommend them
Fits perfectly, I bought one size smaller because fo my very narrow foot and it's perfect. Also very good for dancing, little bit shaky at the beggining but after first dance hour everything fine
They are divine as seen in the photo come some protectors and a gift storage bag thanks to the supplier carve well just need to test them.
Very good! Thank you very much. My foot is 25,5cm long and buy size 38. It looks perfect on Me. It is not professional shoes, per the price of professional salon dance shoes cost since 100 USD. Item is perfect for your price.
Everything is just wonderful, my size, heel, what you need. And special thanks for the nakabarchniki!
Amazing! Very comfortable shoes, easy to handle, the size was perfect and excellent attention the store. Besides they got here real quick.
The order arrived in good condition, it is expected and arrived not so fast but arrived thanks
Same as the ones in the photo
Fine as for such a price, soft very. Glue only come off in one place but it can be easily clog. When dance outsole odczepiła from the heel, but cobbler adviced wearing no problem and is very fine.
Just the color I ordered, the size, even brings a bag to keep the slippers, and I get there in time, I love it
The very nice shoes but they came with the sole unglued the store made a refund without problems
Very good, super comfortable, loved, will buy other colors
I love them. It took several weeks
Comfortable, size 38 ok, such as I wear. Ham delivery.
Shoes conform to the description, delivered with heel protectors in a blue organza bag and black non-woven carrying bag 40x20 cm
The size approached, the daughter is delighted.
In the case did not try, but for such a price-ideal. The sole is a little wet and visible glue, but on training-OK
Very good shopping! Just as it looks in the picture and very comfortable!
Excellent, I arrive in two weeks to and very nice, with bag gift and heels lids. Very happy with the shoes, recommended 100% would buy again