We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 17 days. Very Fast. I liked the bag very much. Thank you.
The price ratio is one-to-one. Like other people, it's vinyl, so it won't last long, and I'm weak with a zipper. The gel big problem is that the strings are backpack-type, so one untoward clip is very eleticent.
I think it's okay for the price. The delivery is fast.
I'm just like, Joe.
Very good and fast delivery than the most
I like it.
It seems to be good I'll take the test
Bag simple cool
Much more beautiful than in the photos, I loved it.
All well delivery fast whole added cord for charging phone nice thank you. .....
A nice bag. Fits an iPad Air just fine. The usb charging outlet is a gimmick and can’t be used without puncturing the inner layer. The straps are ok too
Super trop content
As described, the request came within a week thanks to the store
Excellent. I will then post pictures with things inside.
As in the picture now it is only to be given to the recipient
Seems good value for money to me. Is great.
Everything is great. Love it very much
Design, color is the same as the product Video ~ ^ ^ It's nice to have a real delivery 10 days before delivery ~
The bag is cool, there are a lot of pockets! Recommend!
good bag. came to Canada fast. recommend store
very good bag.