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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Bought for my husband and he loved, not take over the foot. In Brazil he uses 41, bought the 43 and gave right. Delivery was super fast. Seller is congratulations.
They are beautiful. The delivery was very fast. I am impressed.
Product received ahead of schedule and I'm very satisfied.
Good-looking sandals. A terrible smell. The child's foot 42-43. These side label 44. With a small margin in the summer. Hopefully survive. Dad high rise nalezli too. The insole is 29.5 cm. Shipping to Vladivostok just over two weeks. The store did not communicate.
Is the size. If your foot is wide, it will be too narrow, you can try to take one size larger
Delivered very quickly. According to the size chart, I was supposed to get a size 40. I received a size 41.
Goods consistent with the description Recommend
Product description. Lace-up comfortable, recommend and goods and store.
Like flip-flops, come quickly. Size Size
All good and very quickly. Size fit.
Holders מאד satisfied. Noah and beautiful hope שיחזיק for long!
I'm very satisfied
Worth buying, manific
Excellent! I am happy.
Parfait
Very good yo
Like in mind.
нормальные
Nice
Thank you very much. Very good supplier. Highly recommended.
The sizes match the table, the store tells if necessary, I like everything for now.
I liked it! You haven't had chalas in a while. Print for the summer
I liked the appearance, quite comfortable. Ideal for low and medium lift
They arrived quickly in good condition, thanks to the store.
It came fast, the slippers look good, they're comfortable, totally plastic, perfect to wear on the beach, rocks, get into the water, I like them and they have a proper price