We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The package is written size 40.our size is somewhere 38,5-39. Slippers are light comfortable. Approached very well.
Very comfortable cycling shoes. My little one looks perfect. I recommend the product, and also this store. Thank you
Correspond to the description, ordered 39 size, focused on reviews and on the size table, did not fit 38.5. Small
Very good lungs on the leg sit perfectly
Sneakers of good quality, very light. I bought 2 pairs of one size: the length of the foot is 24 cm, took 7,5, according to the size table. Very upset, sneakers are great, for a lot. And dark gray is a little less than light gray. Tip: Take a smaller size, or even 2. the parcel went a little less than a month. Packing-black package.
Sneakers of good quality, very light. I bought 2 pairs of one size: the length of the foot is 24 cm, took 7,5, according to the size table. Very upset, sneakers are great, for a lot. And dark gray is a little less than light gray. Tip: Take a smaller size. The parcel went a little less than a month. Packing-black package.
There are other shoes and better because I did not get the right size. Zal.
They are beautiful really worth buying and the size is exact congratulations
Nice slippers. At 40 size came up 9.5. Soft, comfortable, on the leg. There is a chemical smell, but i hope to quickly fade
Very light, comfortable. As in the description.
Very comfortable and light summer shoes. I ordered a second time. Both times the parcels came very quickly. This received in 26 days. The track was fully tracked. Thank you store! I recommend!
The order came very quickly in 2.5 weeks. The quality is good, the appearance corresponds to the picture. At size 38 ordered 39, everything came up. Very good store, i recommend.
Cool, lightweight and comfortable shoes. Size corresponds to the table Przesylka to Germany 14 days
Super fast and compliant
The product is excellent, i buy a second pair