We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel is received. It's all right. Very fast shipping. Good store of luck and prosperity.
The shoes are cute. In my 39 Russian came well, sat just like in a box. The goods are satisfied. Thanks to the store.
looks nice. not yet used. I will leave a review later
Came, packed in a doll. ordered 29.11., received 20. 12, super, 39 wide leg very well, does not press and does not press. the insole slightly amartises, I'll take them on vacation!
Great shoe. Good store. Always answer and tell. I order here many times, I like shoes. These lofers on the leg are not even felt. Sorry already ended the season. My foot is 25.5 cm, I always take that on the insole the shoes were 26 cm. At the same time 26.2 cm. A little turned out to be great. Perhaps because of the style. Another model of shoes on half the size is smaller and turned out to be tight. Better a little loose than torturing legs. Look very cool. My fullness of the leg is medium, immediately more on the full leg, so at the top a little protruding. Very light and comfortable. The seller sent immediately. In Kiev came exactly for 1 month. I like it. Seller recommend)
I take the second. The first at 39 size took 9,5-turned out to be large. These 8,5 at 39 just right. Really liked! Soft, light, comfortable, beautiful!!!!! I recommend!
Nice slippers. By 25,5 cm, the size is 40 a bit too big, but it is stated in the size table. There were no options. Suitable for a full foot. I have medium fullness, and my shoes are free.
I do not know how long it will be worn, but the sole does not fall off exactly, because it is sewn with threads from above. The material is similar to the naturalka split, 6,5-37 size is Russian, the heel is high, like a sneaker, the sole is rubber, the foot is comfortable. Cost about 500.
Very beautiful and comfortable lofers, on the leg, a little too big, but not critical, on a narrow leg do not fit, on the middle look and sit Super, on the full leg, probably also will sit well. Shipping and packaging is good, store recommend