We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Approached 36 Russian size. Excellent, without marriage, natural leather, very comfortable, soft. I recommend definitely!!!
I ordered the second pair, the first white, the skin is soft. All day in them and no smell, size in size
Delivery 2 months. Everything corresponds to the description. I recommend both the product and the store.
I am very happy with slippers, comfortable, light .. the store is recommended.
Hello! I took the second pair, in a different color. the first all summer wore and everything is OK. very convenient and still season go. The length of the foot is 24 cm. 7 approached, but they stretch when wearing. I recommend! The only moment, packed come in a normal package, so the shoes are crumpled, they straighten when walking, but not nice.
Light, comfortable, soft, odorless ballet flats. Leg comfortable and comfortable. Dostakka and sending on time. At the foot of 25.5 cm size 8 is excellent, but wide, I hope not to stretch.
I ordered 11.11. Received 30.11. Description accurate, dimensional grid corresponds. Leather.
good quality product and fast shipping. I recommend it.
Love this. it is so soft and exactly what is describe. Shipping around 11 days to NZ
Ballet flats are very cool, soft, genuine leather. Unfortunately, the size almost guessed. On the Russian 38, 40 the size was too big. Better order your same size
Long delivery, but it's worth it
The gym shoes are cool. At 23,5 foot there is a size of 36. I ordered the second pair for my aunt. On the first photo my sneakers, in which I left the summer and the warm part of autumn
I order a second time, not myself. The quality is excellent, the length of the foot is 23 cm, came up perfectly. I recommend the product and the store.
I took for 1100 rubles, I do not know it seems to me expensive, 700-800 their price, took on the foot 25 cm, there is a stock, went for a long time, the weather was spoiled and worn unfortunately, with the store did not communicate
I order a second time! The first related 2 seasons!!! Super shoes! Took on 37 feet, in size! Delivery month. I recommend the store! On one of the photos in comparison shoes 2 season socks and new
I order the second one. Soft, comfortable. fast delivery. thanks to the store!
As always-all hight quality!!!! Seller умничка!!!! quality at an altitude of, размеренная mesh matches already pairs 10 for one season заказала-se, relatives and familiar
Everything is fine! Good quality! Seller recommend!
Soft, comfortable, leather. Took on 36 foot size, everything came up. Recommend store and product