We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A very elegant watch!! I’m very satisfied. I recommend the store
Ordered hours 30.11.2019, the order received 27.01.2020, asked that the store extend the protection period of the goods, did not want to open a dispute, the goods did not change the status for a long time from the sorting center. It was packed in a pompous package postal and branded box. Inside was a spring, a clock, a pillow, a rag and a card with a number. The watch is well packed from scratches, the back cover in the film and the bracelet. I ordered a watch for my mother, my mother is happy.
Very nice and fast shipping I will shop again and I advise everyone to shop from them thanks to the owner of the store and shipping officer
Good buy. Packed in a hard package complete with a cushion and microfiber. Thank you to the store, put a gift)) sent quickly, delivered as quickly.
Remains to know if it works well but I'm happy c fast. Thank you
The lock is not tight
I ordered from this store last year and I never got my order.. Though my money was refunded but I decided to try them again this time and it was fabulous.. The order came within two weeks. Very fast shipping. The order was shipped on the 25th October and I got it in the 5th of November in my office. The wrist watch is phenomenal and the store also added a gift bracelet. Thanks for the gift.
Beautiful, luxury and brilliant watch!!!
Watch very beautiful. Well built. Seems to be durable. Arrived before 30 days. Recommend, my wife loved.
For your money a great watch, thanks for the bracelet as a gift. Received the parcel in a month, packed well