We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good sneakers, the most ordinary, for the price is normal On the foot size 39 I took 40 tons. They are small, just right Recommend
Articles identical to the photo
Great product On my 42 ordered 44 fit perfectly. Young dermantine skin is very soft, not rough
Super! For 41/took 42 end-to-end
Great, top product, good delivery timing
All Super exactly the same size shoes chic for your money the store is good for respect
All same as description… indeed Best's expectations. Very soft.
Well done thanks very much fast shipping מדוייק
Sneakers are excellent. Look like in advertising. And the size of CM. Came up. With the store did not communicate, there was no need. For its price on the gym is what you need.
Exact product I ordered, accurate size and on time delivery.
Sneakers are amazing, very light, look cool on the leg! I ordered the 41st size, came up perfectly, delivered it for 3 weeks, thank you to the store)
Nice sneakers. Like in the picture. I liked it very much.
Very big, not fit on my foot
Great product recommend buying size perfectly fitted
The size went as it should according to the table, it came for a month, soft, comfortable, I advise the store. How much will we see
Thank you to the store for fast delivery exactly as in the photo, cool crosses take on size larger
In Krasnodar brought about for 1 month. My 41 size, ordered a 42-just come. Were stained with blood Chinese children (all wiped off). Never shake
пришли точно как в описании,без запаха,не мятые, размер точный 27см-44размер.Посмотрим как будут носиться.