We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
На мой 40-41 большеваты, но ничего, стелька думаю спасёт положение. Рекомендую
Very cute, but a little did not guess with the size, it was necessary to take on size more
Light, beautiful, but slightly small.
Delighted I will order the other colors
Fast shipping. Took on the length of the foot 24 cm. Have approached
Leg gdeto 26 cm, I wear 40- 40,5. The label says 42. Not butt, at 0.5 naerno is too big, it is convenient around the house, on the lengths.
I take such shoes not for the first time-very comfortable, fabric for summer, and leatherette for spring-autumn. In dark blue, beautiful. Fit both under the pants and under the skirt. Look at the leg neatly. Recommend. Came for 2 weeks in Moscow
To C-PB in 18 days. Shoes are comfortable, thank you and success to the store!
Very comfortable! At 24.5 I ordered 8 (butt). I'll try to order another 8.5
Заказ пришёл в Одессу Украина, за 3 недели, довольно быстро. На ноге сидят хорошо, у меня широкая нога и высокий подъем нигде не давит, размер выбирала по размерной сетке - в самый раз. На улицу пока не ходила, не сезон ещё. Продавцу спасибо!!! Рекомендую!!!
Fast delivery, excellent shoes. Very simpotichny, there is no smell. The size matches
Excellent sneakers. Very soft. At its 38, took 38. Thank you. Everything came up.
I love them!
They're exactly what they look like. Even inside are ideal because they have no seams
Хорошие тапки, на 41 свободны - купила стельку мягкую. Брала на работу - очень довольна
Many thanks to the store for the feedback, communication, re-asked about the size, almost bought large, eventually asked 37(6 on the table) on my 37 came up perfectly,
Very beautiful! Like!
Nice, comfortable, well made and fit size.
Cool, soft slippers. At 40 size perfectly fit 41
Very quickly received the order, well tracked track, I was constantly sent messages where my parcel is located. Shoes expected good not my first purchase, size in size go.